EBay scam?

St
- in Nintendo
12

I bought a Nintendo Switch about a week ago on EBAY not classified ads…

I know there are many fraudsters, but I thought that on eBay you would also have the buyer protection from eBay itself via bank transfer.

what can i do to get the money? The police don't bring anything, I have a name etc. And Iban thinks that it doesn't work or doesn't bring me the money back

fo

Write to the seller again, if that doesn't help, open a case on eBay that you have transferred but have not yet received any goods.

Sa

If it really is fraud, then you can only report it to the police. If they catch the perpetrator, you will then receive mail and you can possibly take civil action against him / her.

Am

If you actually fell victim to a fraudster, the money is unfortunately gone. There's no buyer protection for transfers. I'm sorry for you.

ad

You even write yourself that eBay classifieds is not eBay. To what extent should ebay do something there? Especially since there's no buyer protection on ebay, but when paying via paypal. And this buyer protection applies regardless of the way in which the purchase contract was initiated.

what can i do to get the money?

El

Did you transfer to a German bank account?

To get your money back you need a lawyer and if the fraudster should be identified (which is very unlikely) it is questionable whether something can be seized.

ad

First, you can't open a case on ebay if the item was advertised on ebay.

Second, had it been bought on ebay, ebay would remain inactive. They have nothing to do with the sales contract.

fo

Yes, there's buyer protection directly via eBay. But it doesn't last as long as on PayPal. In addition, one should consider beforehand whether to call up eBay OR Paypal buyer protection. You can't do both together

ad

There's no ebay buyer protection. Please read their regulations. And show me where that should be?

There's only one PayPal buyer protection.

fo

It was written that it was on eBay, not classifieds.
Well, you can't open a case if the seller and buyer don't come to an agreement? I actually thought so. And that eBay will take care of it. Well, haven't bought anything over there in a while 🤷🏻♀️

fo

https://pages.ebay.de/einkaufen/ebay-kaeuferschutz.html

Cl

You enjoy this security when paying with
PayPal, credit card or direct debit and for all items with an eBay guarantee.

St

Yes, German account

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