For a game (Doreamon SoS not downloaded on a card) I moved the memory status from the Switch console to the SD card via the Switch menu.
Now the Switch wants to update the game when I start it. It does not claim to have all of the required content & tries to download it again. Then the error message 2002-4690 appears that incorrect data was found. I should then do a full download, which is canceled with the message that I should simply download the game again in the e-shop. I bought the game as a card but not as a download. Does anyone know how I can proceed?
My save status doesn't seem to be available any more, can I somehow save it?
https://en-americas-support.nintendo.com/...-2002-4690
I already have as described in the link
the latest update
searched for damaged data (no damaged data present)
no broken downloads deleted because I don't have a downloaded game
Perhaps the card is simply defective, indicating that the game can't be found that way. So can you play games other than cards with other cards? Can they start?
If you're using a microSD card and the problem persists, try this:
format the microSD card. Replace the microSD card and remove the microSD card and download the game directly to system memory.
If the problem persists then the best thing to do is to contact Nintendo customer service and they will fix the problem. I don't know of any other way to fix the problem.
