Disney + subscription?

Hey together i hope someone can help me… I extended my subscription for disney + via the play store on 5.5.20.20 yesterday morning i was able to watch a film via the app on my cell phone. In the evening I wanted to log in via my Playstation because I don't have a valid subscription at the moment just funny that I can still watch films on my cell phone and that doesn't work on the Playstation. I got in touch with disney + but they couldn't help me. All my accounts have the same email. Does anyone have the same problem or can someone help?

Call there

Have you logged out and back in on your Playstation?

Yes

I've already had a lady with broken German and she said she doesn't know what's going on but she only sees my old subscription

Has it ever worked on the Playstation?

No, I tried it for the first time because it should actually work on the Playstation

It is possible that the Google Playstore subscription is only tied directly to Google. Say you can only get in with Google Apps.

No must work I had disney + on the phone for more than 1 hour last night it had to be at the playstore