(! URGENT!) I absolutely need help from a Ps4 expert?

Aw
- in PlayStation
7

A CD is in my Ps4 slim and can no longer come out. I tried to take it out manually, but there's a function that doesn't work either! The CD does not come and there are VERY strange noises from the drive when I press the eject button. And no, she doesn't read the cd. What should I do please for urgent help

Ga

Did you put in a CD or Blu-Ray? Does the PS4 still have a warranty?

Aw

No guarantee she doesn't have. I've had the Slim for a long time. And yes I have.

La

Pull the power plug…

Ga

I would restart it first, maybe even with the safety mode. If it doesn't work then, off to the repair

Aw

I felt it 3 times

Aw

How exactly with the security mode. Don't know my way around very well: /

La

Have video still put in