Update file not found ps4?

Ar
- in PlayStation
3

Hi

I have a problem every time I start the Ps4 the error message Update file not found appears. (SU-41350-3) I've tried everything that is on the Internet. The folder called Ps4 then I added the update folder to the folder and then the update file in it. I also took the 1 GB update. Still nothing works

Bo

Is it a software update? Or update games?

Ar

Software update

Bo

Then I would warn you of a cold stop. That means you pull the power while the ps4 is on. If that doesn't help, please contact Sony Support