PS4 does not play Blu-Ray?

Ai
- in PlayStation
4

I recently bought 3 horror movies with FSK 18 and wanted to watch them on my PS4. I have never had any problems with that before, but as soon as I want to start the movie there's only a black screen and nothing more. It's as if the movie is not recognized. It is in the main menu synonymous just Blu-ray Disc and not the usual name of the film. I do not know what it is. Maybe you know a solution

No

Bluray broken or empty

Ai

It can't really be broken or empty, because I bought it directly from a store a few days ago.

No

Production errors also occur at Blurays

Pl

Would try another player, then you are relatively sure obs on the PS or on the disc is. Otherwise, "any definitive" answer still includes guesswork