Ps4 controller from bundle defective what now?

Ex
- in PlayStation
6

I have a little problem with my ps4 controller. First of all, it must be said that I'm not a human being who is easily angered, so it will not be because I throw him against the wall… I mean; 60 euro hello? In addition, I only own my PS4 pro since Christmas 2018. (Bought on Black Friday but just as a gift). Now it is like that, that the right stick after "snapping back" out of one movement moves constantly to the left, until I touch it (sometimes it just happens without me doing anything). I reset the controller to factory settings, tried on the PC (also moves there equally left) and unfortunately do not know what I can do. The only option would be to change it, but the problem is that I have no idea if you can swap a controller that was part of the PS4, or if I'm just unlucky, that it's a controller with a technical defect is…

I hope one or one of you may be able to give me tips from my own experience, let alone say, what would be possible in this situation.

I thank you in advance and wish you a nice evening!

Af

If the controller is defective, you can exchange it is guaranteed on it even if you bought it together with the console you have a claim on it. Where did you buy that?

Ad

Of course you can exchange the controller. Simply contact the dealer where the controller was purchased.

Ex

She was bought for me as a gift at mediamarkt

Af

Then just go to mediamarkt and tell them that then they have to exchange it and if they say something stubborn. Buy for a long time nothing more at mediamarkt except small stuff because I always have problems with exchange. Have now a tv at home constantly forgets the transmitter because the net wanted to exchange. Fortunately, only kitchens are tv

Ex

At that time already 3 times ne wii remote control exchanged there and they did not feel foolish luckily 😂

Af

Yes, I just have an unacceptable (swear words you can't write net.) media market with me.