Connection problems Twitch streamlabs obs?

I have connection problems between Twitch and Streamlabs obs.

My followers from Twitch throw up in Streamlabs.

But not subs, donations and donations.

Streamlabs says I don't have any subs.

I have subs.

Can someone help me?

You can add things to obs, maybe you forgot to add an "alert box", everything will be displayed there.