Is my headset broken or maybe my Xbox One controller?

Wi
- in Xbox
3

Moin Moin ausm Norden!
I bought a headset for the XBOX One and realized that when I turn the connector, there will be some scratching noise. My people also told me that despite my new headset, I'm super quiet and others are listening twice.
Can this information possibly better judge whether the controller or the headset is the problem?
Would be glad about a feedback.

Vi

Maybe your device is really bad. Inquire at the store

Ca

You can try another controller. If the problem is not gone, then use an adapter

https://www.amazon.de/...078ZW9YLY/

He

I have the problem with me sometimes too. This is probably due to both, both controller and headset…

I simply sprayed contact spray on the headset and easily blurred with a cloth, then put in the controller and let it work.

that helped a lot.

DIY store => buy contact spray

or

https://www.amazon.de/...B072JPPVV1

that is good and is cheap.