Xbox code not working? - 2

My friend gave me something through the xbox store, then got the message from xbox and wanted to redeem the code. But whenever I wanted to confirm what was the reason? That's really ne cheek, especially when I was in the xbox support chat I asked them but they didn't answer me. I want my money back what is that

So if the code is not already used, I have a few tips, but you should ask your friend where he got the code from. Wrong codes are VERY OFTEN sold on online sites then you have to write the support from the side… But xbox can't do anything if the code works then you should try it on the xbox.com page and redeem it there from and to the store that was crazy that was with me via pc it was then