Hi, on 04/02/21 I bought an xbox controller at Media Markt exactly one month ago and now the A button has given up the ghost. How is this regulated? Is there still a guarantee on it?
As far as I know, there's at least a 12 month guarantee in DE, so it should be covered by guarantee.
But no guarantee!
Okay thanks
You have a 6 month guarantee and a 24 month warranty.
No thing, good luck
Yes, you always have a 1 year guarantee on everything at Mediamarkt. You can just return it without any problems. All you need is the cash register bong or, if you have paid with the customer card, you can also use the app.
I was lucky again
Even without a guarantee, in this country you still have a guarantee that you can use for the first 6 months, since the seller is responsible for proving that this went flawlessly when the device was sold.
Can you give it back completely and get a voucher for it? I'd rather buy an original controller then. The current one is from the PDP brand
Yes, basically it works.
Great, thank you very much! Will be sent back tomorrow!
With pleasure. 👍🏻