I bought an Xbox game but don't have it. What should I do?

He
- in Xbox
2

I pre-ordered COD BO CW (Ultimate Edition) in the COD MW menu and I also downloaded the game so just the empty shell and now I'm downloading the Open Beta and now to my problem even though I bought the game and also the So far all of the content has been shown to me in the store as unpaid, that is, assuming I would delete everything then I would have to pay everything again so it is at least shown to me, in addition, the game was shown in my order history, which is no longer the case is how can I change that so that the game is displayed as paid in the Xbox Store again. I have to say that the game was never displayed as paid in the store even though it was in my order history. I look forward to an answer, thank you in advance.

Je

Has the money been withdrawn from your account?

He

Yes (Xbox credit card)