Xbox controller has hardware problems?

Moin wanted to ask where I have to contact Xbox to send in my controller and redeem my guarantee.

I received the Xbox Elite 2 about 1 1/2 months ago and it has massive hardware problems. For example, if I press LB / RB 1 time, it reacts 2 times and then changes 2 weapon slots and that usually costs me life in games.

And I also don't find a tab on Xbox where I can fill out a form for sending in or something like that. Can someone help?

Under no circumstances do I want to have it repaired. Just want to get rid of the controller and get my money back.

Your first point of contact is the dealer who sold it to you.

In addition, of course, the manufacturer is obliged for two years.

However, whether you get your money back is solely a matter of goodwill. You must give the manufacturer / seller the right to remedy the defect. Whether through repairs or exchanges is up to him.