How do I get an add-on on Xbox

Ai
- in Xbox
2

I bought an add on on the Microsoft store app on the phone for a game to download it on my XBox but I can't download it anywhere I have to buy it and it also took away the money from the account would be cool if you could help me

Mi

You sure as well have used the same profile for each one?

Otherwise, it sometimes takes a little longer on the phone.

If nothing helps, you can still contact Microsoft. Whether via social media (Twitter) or directly via the support. They are always very helpful and nice.

Ai

I used the same profile but I'll get in contact with Microsoft Thanks.