How to fix a PS4 arrow key?

sw
- in PlayStation
5

My lower arrow key on my ps4 controller is broken, does anyone know how to fix it? I don't find anything on the Internet.

P.S I've already tried this trick by turning off the controller and it didn't help

Fi

What are you playing

sw

Cod gta

Fi

Buying new controller mine has that too

sw

Wow

Fi

Am a genius