I was just about to play Anthem when I got a freeze-frame and crashed the game (unfortunately it happened to me about 1 to 2 times). It came an error message, which however only briefly to be seen, since the PS4 switched off after few seconds simply. She just drove down as if I had turned off the power. By itself. When I wanted to start it up again, it did not work out. A few seconds later. Something had to be re-set up, as if the console had not been switched off properly (button, disconnect power cord, etc.). After that appeared a bar in which I could report exactly what happened and could forward it to Sony, which I did.
I'm worried and wanted to ask if that happened to you and why it happened. Calling support is not an option because I'm still a minor. My buddy was taken off the account when he got a call because he was not yet 18. Now the account is running over his father.
It could be that your PS4 is too hot!
Can it be that you turn off your Ps4 by pulling out the plug or was there a power failure before? Because when Ps4 is closed, data can "break".
No, neither.
Could you send a picture if that happens again so then if you make the ps 4 again and something installed there. Then I could possibly help you further. Best then about insta: Talha5811
