Is it possible to return the PS4 for repair even though it has already been opened? I heard when you open a ps4 controller (dualshock4), not only is the warranty extinguished but you also get no help if it is broken.
So I've read someone called sony and asked because he had problems with the controller but when he said he has already opened it wanted to cheer him up and have hung up.
Is that the same with ps4?
Maybe the manufacturer repairs the part against payment.
Yes, you hear and read so many bad stories about Sony: - /
How about calling yourself and asking? The hotline is a normal landline - so free to reach.
What does your PS4 have? Maybe the problem can be solved this way.
Why should they do that? The sony / PSN support is anyway the worst support I was allowed to speak
After you open it definitely not that is not there for nothing
Of course, the warranty will expire, but the support will not simply hang up and refuse any help.
With which support have you already phoned everything, so you have a comparison?
But
Tomorrow or so, I'll call and ask, most of all, I'll watch some kind of repair service or shop nearby, they certainly do not care if it has been opened. And the ps4 turns off after a few minutes directly without any reason or warning. Have tried everything, other chop, reset factory settings, other account, games cleared / memory cleaned up, another screen, dedusted, graphics screwed down… I think I can't do any more
Asus and Telekom z.b.
Try contacting Ubisoft, Activision, Rockstar Games or Twitch for support, then you know what's really bad customer support.
Twitch and Rockstargames were better than the Sony support and I did not test Activision
Sony support is simply the worst and most incompetent thing