My Xbox is broken and have it more than a year, you think if I give it, then they give me another xbox
Every shop can look at the device and send it to a designated workshop. At first you only have the right to Ausbestderung ubd after Umtsusch. This is regulated by law.
Is she broken? Then you will send them in first to see what is broken. If it is a manufacturer's fault, it will be repaired, if it can't be repaired you will get a new one.
If it is a defect caused by you, you will receive a cost estimate for the repair.
If you still have the receipt.
And then it depends on what is broken and why.
Of course, if you dropped it, it is not the problem of Media Markt. If it is a manufacturing defect, it will be checked and repaired or replaced if necessary.
