Internet problems since a new PC?

Ru
- in PlayStation
18

I bought a new PC, assembled it and set it up.

I have no way to use LAN, so I work with a WLAN stick (FRITZ! WLAN USB Stick N V2). I used the stick for Wi-Fi on my old PC and never had any problems (Win 7).

Strangely enough, with this PC (Win 10) I have the problem that I really don't have internet for a few seconds every few minutes.

It can't be due to the Internet itself, since I can play completely without any problems with the PS4 (including WLAN).

I have already checked the stick in the Device Manager for driver updates, uninstalled and plugged it in again, checked Windows updates, restarted. Everything doesn't help.

In general, all drivers are up to date.

Does anyone have another tip? It's really annoying when the internet is gone sporadically for a short time…

What might be worth mentioning, which is quite strange: I have to manually click on WLAN -> connect the first time although "connect automatically" is checked.

br

Let me guess: The PC with the stick is not open in the room but rather in a computer desk on the wall and the stick is on the back?

Ru

No, the PC is in exactly the same place as the old one and the stick is in the front.

As I said, on my old PC this thing has never had a problem and is now continuous. It must have something to do with the PC, but I have no plan how and why.

Reception is always fully indicated to me, I also have a Fritz repeater with Wi-Fi mesh that has full swing. Everything is perfect.

My PS4 is even further back and has good reception.

tu

Could also be due to the heat, I've heard from some people that they don't run very smoothly at the moment.

How long have you had the Wi-Fi stick?

Ru

Thanks, finally a normal answer.

I've had the stick for about a year.
Obs because of the heat hmm. I honestly don't think so, but I'm not excluding anything.

Ha

I know a pre-made proposal:
https://avm.de/...erbindung/

but maybe helpful.
Since it is a USB stick, there's the Raiter "Power Options", there shouldn't be a check mark next to "Computer can switch off the device" or something similar.
This option was also available under Win7 - was it switched off there?

Ru

I just went through everything. I have downloaded and installed the drivers from the site as suggested there. All settings are as they should be.

The WLAN stick itself is plugged into a USB 3.0 hub, could it be because of it?

I'm not shown any energy options. I don't know if that was switched off in Win 7.

At

Since the heat it runs smoothly for me.

Or

Some people guess rather than think ^^

ke

Put the stick directly into your PC and see if that helps. Could actually be due to the hub.

Ab

I do not know if the device manager provides you with the correct drivers… Look on the AVM page whether the version is more current

https://avm.de/...-stick-nv2

Version: 06.20.10

Date: Jun 12, 2018

bu

I would try to connect it via LAN

When the internet stabilizes, it's up to the stick

If it stays the same, I would write to the internet provider

Ru

I just did, no change so far.

I'm just trying out the hubs on my PC. The rear hubs all give the worst result with pings averaging 170 high to 1000+.

Front fluctuating between 20-80

Ru

I'm just trying out the hubs on my PC. The rear hubs all give the worst result with underground pings. But I can well imagine that all the other USB's interfere.

There's nothing in the front. Is the best result so far with 14-17ms.
Now and then a small spike up to 80ms but relatively stable.

br

I find it rather fascinating if you don't understand clear winks with the fence post.
Since the questioner does not comment on my assumption at all, I have to speculate that I'm correct and that the WLAN hardware is in the worst possible position.

As it appeared in a post apparently deleted from the MODs:
The fact that the PC is in the same place as the previous one doesn't matter.

The antenna of the WLAN stick will hardly be in the same position as on the old PC and even if: The electromagnetic environment is definitely different.

Simple physics… School knowledge…

tu

Hmm all right, the stick seems to be relatively new. Maybe there's some driver or setting that is different on your new PC. Unfortunately I can't really help you there: /

Still good luck finding a solution!

Ha

The power options are displayed under USB properties in the device manager.
USB hub, right mouse button - Properties - Power options

Ru

Since the questioner does not comment on my assumption at all

I have already written enough that the position of the computer and the WLAN stick do not matter because they are exactly the same as on the old PC.

The only variable that could cause problems is the computer itself, as this is the only variable that has changed.

Don't know what's so difficult to understand about it.

Or

Just read it. Some just have a problem thinking about it before sending it off and they probably don't know that they shouldn't refer to older questions from you because it's against the rules here

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