So as not to repeat everything several times… It is about this ad on Trustpilot.de from me.
Cheater high 10
On 19.06.2019 I ordered two € 50,00 - PSN prepaid cards and paid with PayPal. The payment was successful immediately. An e-mail that I received within 3 hours my codes by e-mail, if you see that the payment was successfully received via PayPal, I had also in the inbox. Unfortunately, it has remained. So far, I have not received any codes, although PayPal has confirmed that the payment was successful and the seller got his money. Gamecodeeshop refuses to send the codes and ignores my emails. Also, you refuse to cancel my order. E-mails are no longer answered and on the hotline for € 0.89 - / Min. Is only a voice mailbox in English, which again another number on which you should call, which has another voice box in English, for a more voicebox, Endlosschleife also. As I pointed out my 14th day right of withdrawal after HGB and PayPal buyer protection, came a last rude answer from the customer service - excerpt: original email - customer service -
"Do what you think is right, you have your contract of sale with a US company that does not have any office in the EU, your hgb is irrelevant to us, and we're not interested in Paypal Kaeferschutz." If you read our terms and conditions then ask quickly realized that they have no protection for digital goods. An eight year old like you, should first think and act the agb Sorry! We forgot agb do not apply to them. "
"We have just filed a criminal complaint for falsification of documents and slander against them because they have first published an e-mail without our consent which violates the secrecy of telecommunications and these have also falsified.
Of course, trustpilot provided us with their up address as well as their device address and also backed up the text with convincing proof.
Likewise, we will claim for damages against you because they give the facts untrue again. Game code shop "
"We will not continue to communicate with you as they have now re-posted email traffic, even though we have already informed them of the right to usfully repudiate them, we will now file a criminal complaint against them again and now charge our law firm with damages. "
Question: Have I straightened myself and must I expect punishment after being ripped off?
I have posted this ad to Trustpilot. Afterwards, Gamecodeshop was informed by Trustpilot about the ad on your HP. Now you threaten to report me because I have posted parts of the email from you and have given a poor rating because you consider the allegations wrong.
That's an empty threat, they just want to intimidate you. Get back the money through Trustpilot, there will be no further consequences for you.
You will not be the only one and Trustpilot or Paypal will already know the company.
Are you sure that the "company" is inside the EU?
Right of withdrawal is only available here. And if you have actually forged your age, that is punishable once. From the age of 14, you are also a criminal.
No, do not worry, I'm real and of age. I ordered at Gamecodeshop and successfully paid via PayPal. They also received the money, but refused to send me the items, but also to cancel the order. That's why I gave a bad review on Trustpilot and published parts of the e-mails of the Kundensevice, which I have marked in my question "fat". So my question is, can this ask me because of my bad rating and because of publication of parts of the emails criminal charges against me, because I made myself punishable by it?
