Xbox one headset from @play not working?

I recently bought a headset from @play, which was made especially for my xbox one. But when I plug it in, nothing happens and the headset is not recognized.

Maybe someone knows how to fix it? 😀

I'm sorry but I don't know the company or the headset. So I have no idea where the problem is.

Maybe you have a link to the product? Then I'll take a look at it.

That would be the link:

https://www.gamestop.de/Xbox One / Games / 53979 / play-stereo-headset-xbox-one